Common Returns Questions
First step: Reach out to us via Facebook Messenger With Your Order Number And Name
Is it easy to return/exchange items?
Once your return/exchange is authorized and within the first 30 days, you'll receive step-by-step instruction via messenger.
For exchanges, once you confirm the item(s) you want to send back, and we receive the products you'll immediately get an instant store credit voucher to make a repurchase. Use the instant voucher to pick something new right away.
How soon will I get my return refund?
- Once your items are inspected by the store, you'll get your refund typically within 48 hours.
What items are returnable?
items purchased in the last 30 days.
What items are non-refundable?
- Items marked as final sale.
- Free gifts or promotional items with retail value.